I like rules, for the most part. They're supposed to help keep everyone safe and happy. Oh sure, there are some that don't make any sense, and are downright stupid, and these should be questioned. But for the most part, rules are a good thing.
One of the rules we have here at work is to try to limit the number of people on break at any one time to six. It's a good number, especially in a call center, and most of the time it works well. If you look here, though, you'll see eleven. Yes, that's right, eleven. Nearly twice as many as "allowed." Granted, many of those people had just come from a meeting that had let out early, people who would have been off the phones anyway if the meeting had been longer. I don't think that allows them to break the rules, though. The first six were OK. It were the others that bother me.
You're probably thinking, "Terry, why should this bother you? Maybe you can pad your numbers a bit." But what if everyone ignored the rules, and went on breaks when they felt like it? Who'd be left to answer the phone? I'd be left, and the few who bothered to follow the rules.
You're right, life isn't fair. But behavior like this makes it worse, not better.
