Somehow I was recruited for some kind of "commitee" at work to relaunch the vision statement for I/S Client Services. Client Services is the group that includes the Help Desk, as well as other customer support-oriented groups.
I put the word "commitee" in quotes because I haven't really felt like my input has been valuable. Honestly, there are days I feel like I was an afterthought. After all, there's another analyst from the Help Desk on this commitee. The commitee is headed by a Help Desk manager, and I sometimes feel that she's just going through the motions of this as a formality, and that she's just looking for someone to rubber-stamp what she wants, without having to do any of the work herself.
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