Trifecta

Three shitty days in a row. I mean shitty. Fucking shitty. That's what happens when you do tech support and get to clean up someone else's mess.

Apparently it all started Tuesday after a software release on Monday night. Things were broken, and we couldn't fix it. By Wednesday we were given the tools to fix it, and told another release sent that night would fix it.

Thursday morning we found out the new release didn't go out the night before. Why? It didn't get tested in time. So our customers have been using broken software for two days, and you're going to make them use it a third day because you decide to actually test it now?

I'm having a really hard time keeping from telling our customers what I really think of the whole situation.